Category: Angel Investors

  • EmpireAvenue raises seed funding from W Media Ventures

    EmpireAvenue, the world’s first influence stock market, where you can buy and sell virtual shares in your friends and brands has raised it’s first round of seed financing from W Media Ventures. Something hinted at in yesterday’s City of Champions round up.

    The Edmonton based startup, founded by former BioWare, Electronic Arts, and MySQL employees, has in a matter of months developed a robust social trading platform and attracted over 15,000 users. The new capital will allow the company to continue development and launch Avenue Rewards, a platform that connects brands with influential individuals. A similar business model is being pursued by Klout, a competitor in the influence market.

    As part of the financing, Boris Wertz of W Media Ventures will be joining EmpireAvenue’s board. Boris is easily one of the most active early stage consumer internet investors in Western Canada, with a portfolio that includes: Tynt, Suite101, Indochino, Yapta, and many more. He brings an incredible depth of experience to the venture; EmpireAvenue’s stock is rising in a major way.

  • Be the next Bumptop

    Too bad Bumptop wasn’t actually an ExtremeU company. However, the recent acquisition of Bumptop should help raise the profile of the 2010 Extreme University.

    If you’re a student, a founder or just thinking about starting something you should apply to Extreme University. This is a world-class program, from an up-and-coming venture capital firm in Canada. They have a track record of selling companies to big players (Bumptop to GoogleJ2Play to EA). The Extreme Ventures, XtremeLabs, and Extreme University programs are building into a fantastic training and breading ground for a new generation of mobile and Internet startups. It feels like something big is happening inside the walls of Extreme Ventures.

    Extreme University 2010

    Who?

    We are looking for four smart and fast moving teams to participate. Typically all members of the two-three person team will be deep technically, but at least one of the founders should have a technical background.

    What?

    • Get an initial $5000 + $5,000 (US) per founder in exchange for a 10% ownership stake in your company
    • Move your team to our shared ExtremeU office space at Yonge & King (downtown Toronto)
    • Have weekly mentoring sessions by industry experts in technology, funding, legal, PR, marketing and HR
    • Meet a who’s who of experts at our weekly socials and have an opportunity to practice your pitch and demo your in-progress prototype
    • Have access to local shared resources to accelerate product development (mentors, servers)

    When?

    Applications are due by June 4th, 2010. The program starts Monday June 14th, 2010 to Thursday September 10th, 2010 at the ExtremeU offices in Toronto at Yonge and King. The final demo day will be Tuesday September 16th, 2010 at DemoCamp

    How?

    It’s a great program located in downtown Toronto for early-stage entrepreneurs and founders. The Xtreme Labs has a great track record. If you’re interested, make sure you apply before the June 4, 2010 deadline.

    Alumni – The Class of 2009

    UkenUken Games
    Uken Games makes highly addictive games for social and mobile platforms.

    Uken Games was born in March of 2009 when two normal guys decided they wanted to have super powers. Given real world limitation, they turned to the virtual world to make their dreams a reality. They built Superheroes Alliance, their first game, which eventually grew to over 150,000 monthly active users. Since then, they’ve launched 2 other games: Villains and Twisted Treasure have amassed over 300,000 total users. Going forward, they are committed to building a strong community around each of their games, expanding across other both social (Facebook) and mobile (iPhone, Blackberry) platforms. Uken Games has received a follow on investment and are driving hard towards this goal.

    AssetizeAssetize
    Assetize is a Twitter ad network that enables publishers to monetize their social content. Publishers within the Assetize network range from large news and media organizations to individual users. The company has also partnered with a premiere sports agency to launch FanWaves – a Twitter monetization network exclusively for the sports world. The growing list of FanWaves publishers includes the NHL, NY Knicks, Phoenix Suns, Washington Capitals, as well as several professional athletes.

    Next, the company plans to extend their monetization solution to other social networks, as well as other links stemming from media websites and blogs. Given the nascency of this space and lack of history, one of the challenges Assetize has faced is partnering with advertisers willing to market through social channels – a difficulty that is expected to decrease as brands realize the immense potential of social networks. Following Extreme University, Assetize is generating revenue and has secured a seed round of financing. The company is also currently in the process of syndicating a larger round from local and US-based VCs.

    LocationaryLocationary
    Locationary is changing the way that data on local businesses and other places is collected and verified.

    This data is fundamental to the local search and local advertising markets which have revenues approaching $50 billion a year. Google and other local search engines currently buy the bulk of their local business data from aggregators that have employees copy the printed yellow page directories. The current process can’t scale and results in expensive, stale and outdated information typically 1 to 2 years old. Locationary has created a patent-pending, crowd-sourced solution to collect and verify this information across the globe.

    Locationary is growing quickly and now has users in over 70 countries. They’ve collected data on over 20 million places and are now updating over 100,000 places a day. In this business, the fresher the data, the more valuable it is; and that’s what makes them special. Locationary has raised a Series-A investment through the connections made at ExtremeU.

    Extreme Labs has a history of bringing great mentors and presenters to interact and engage with ExtremeU participants. In 2009, participants met some of the best lawyers, founders, VCs and others in Canada.

    Albert Lai Kontagent Startup Lifecycle
    Ali Asaria Well.ca How to get funding
    Colin Ground Cassels Brock & Blackwell Setting up a VC friendly structure
    Dan Debow Rypple Sales & Marketing
    Leila Boujnane Idee Business Development
    Mike McDerment Freshbooks Product Management
    Rick Segal JLA Why do a startup now?
    Rick Yazwinski Tucows Agile Development
    Sal Rocco Stonewood Group How to hire superstars

    The list of already confirmed speakers in 2010 is amazing:

  • StandoutJobs acquired

    A 2nd win in as many days for angel investor Austin Hill, StandoutJobs has been acquired. From Ben Yoskovitz’s blog:

    Around 3 years ago I started Standout Jobs with two great guys – Fred Ngo and Austin Hill. We raised money, built a great product, hired an incredible team and worked to build a business. Today I’m very pleased to announce that we’ve sold Standout Jobs.

    I can’t name the acquirer at this point in time. I can tell you that I’m very excited to see what they do with Standout Jobs, because I fundamentally believe what we built and the vision we pushed will be standards in the recruitment industry for years to come. Companies that ignore their employer brands and don’t create a quality, interactive, candidate-centric hub on the Web for recruitment will lose.

    StandoutJobs has also previously raised capital from iNovia and Montreal Startup.

  • Going Public with Capital Pool Companies

    For this article I thought I would explore Capital Pool Companies (CPCs) as a vehicle for emerging companies to go public and raise capital. I recently met with Mark Lawrence of NorthCrest Partners. NorthCrest Partners provides advisory services to help companies through the CPC process. Mark has been involved with close to a dozen CPC transactions.

    CPC overview
    CPCs are administered and regulated by the TMX Group and trade on the TSX Venture Exchange. This is considered a junior exchange to the Toronto Stock Exchange where listing and on-going regulatory requirements are more suited to smaller sized companies. Once a CPC is listed on the TSX Venture Exchange, its shares can be bought and sold just as with any other exchange like the NYSE, Nasdaq, etc. As the company grows it is quite common for them to ‘graduate’ from the TSX Venture Exchange to the Toronto Stock Exchange.

    CPC company formation
    A CPC starts off when a set of directors puts up seed capital to form the CPC. A minimum of 3 directors are required to put in $100k to $500k of total seed money. This capital is used to write up an investment prospectus and do due diligence on target companies to execute a reverse take over transaction (also known as a Qualifying Transaction “QT”). At this stage, the CPC is not listed on the TSX Venture Exchange. At this point in time, since the CPC is not a real operating company but more of an investment/holding company, CPCs are often referred to as shell companies at this stage.

    At any given point in time, there can be over a hundred CPC companies established and in the process of finding a qualifying transaction. According to Mark, “Just as in any investment transaction, it is important to ensure there is a good match between the CPC company and the company the CPC will invest in via the reverse take over. From the CPC standpoint, the directors will be looking for companies with good management, good growth potential, and good operations. From the company standpoint, engaging with a CPC shell that can provide strategic value in addition to the CPC’s capital is important. Companies should look at the background of the directors of the CPC and how they can help with their experience in managing a public company with things such as investor relations and ability to access capital markets/institutional money.”

    The next stage is to take the company public. The CPC needs to have at least 200 shareholders in order to go public, with an individual in the go public transaction buying no more than 2% of the shares offered to the public. A household can hold no more than 4% of total shares outstanding. Between $200k to $1.9m can be raised, so long as the total of seed and IPO does not exceed $2 million. A broker is used to assist the CPC directors in the IPO and in finding retail investors to capitalize the CPC. From a CPC investor standpoint, because the QT may not be known or finalized at this point, you are investing in the directors of the CPC and their plans for the type of company they will do a qualifying transaction. Says Mark, “I would say that 2/3 of the CPCs are established because the directors have a target in mind for a qualifying transaction. However, for half of these, the target does not pan out. As an investor in a CPC, it is important to be comfortable with the directors and their ability to find a quality QT”.

    Once a CPC is established, the CPC has up to 24 months for it to execute a QT. According to Mark, it typically takes 3 months after a CPC is established to do the prospectus, secure the 200 investors, and find an appropriate qualifying transaction.

    Concurrent financing
    Once a target company is identified, it is quite common that additional financing will be required in order to do the reverse take over transaction. The TSX Venture Exchange requires the CPC to provide capital to cover 12 months of operations for the target company. To raise concurrent financing, the CPC typically engages a broker to help pitch the company to institutional investors such as pension funds and mutual funds. According to Mark, “Probably around 90% of the CPC deals require concurrent financing. Concurrent financing can range from several hundred thousand to over one hundred million dollars depending on the company targeted for the reverse take over. I like to target a need of at least $5 million to take the opportunity to institutional brokers and investors.”

    Reverse take over
    Once a suitable target company is identified and goes through all of the approvals and paperwork (and audited financials), the CPC completes the qualifying transaction. In essence, the target operating company exchanges its shares for the shares of the CPC shell and takes over the CPC shell company. The management team of the target operating company generally stays as is and the board of the target operating company is re-constituted to possibly include directors of the CPC. The benefit to the target operating company in this approach is that it saves the company the time and expense for it to go through the regulatory process of becoming publically listed. Since the CPC has already gone through this process, the transaction to take the target company can be done in weeks vs. months.

    When are CPCs a good vehicle for companies to raise capital?
    CPCs are best suited for growth companies that need capital for expansion. CPCs are not meant to replace early stage seed funding to help companies develop an initial prototype or secure early customers. In order for institutional investors to be interested, they will be looking for reasonably established companies that can use capital to aggressively fuel a growth strategy. They will want to see a roadmap for how a $5m to $10m market cap company can grow to $50m to $100m.

    From a founders point of view, CPCs should not be viewed as a way to ‘cash out’. Rather its a vehicle to become a public company and open up additional financial strategies such as using company shares as currency for acquisitions or accessing follow on financing from institutional investors. Says Mark, “With the lack of a robust VC financing ecosystem in Canada, being able to secure institutional investors is becoming a more important part of an early stage company’s finance strategy. Since institutional money managers typically do not devote a large portion of their funds to private companies, having publically traded shares via a CPC can help early stage companies tap into this equity class.”

    Costs
    Costs to get listed and maintain on-going regulatory compliance on the TSX Venture Exchange are less than the TSX Exchange and less than US exchanges. According to Mark, “We see a lot of early stage US companies using the TSX Venture Exchange as an initial vehicle to become publically traded as its more cost efficient for the initial listing and does not subject the company to more costly on-going Sarbanes Oxley regulatory requirements. Between the CPC and the target company, the legal, accounting, audit, and exchange costs to initially get listed start around $200k + commission paid to a broker for any money they help raise. On an ongoing basis, a company can expect to spend $50k to $100k in annual costs for annual reports, audits, and investor relations.”

    Investor relations
    When deciding to go public, one thing an early stage company should not overlook is the additional responsibilities that come with being a publically listed company. Especially on some of the junior exchanges like the TSX venture exchange, a company can become ‘orphaned’ if it does not implement a proper investor relations strategy. Meaning that even though the stock is publically traded on an exchange, if nobody is interested in buying it the daily trading volumes will be so low that if you were a shareholder and wanted to sell your shares you may not be able to as there would not be enough people wanting to buy shares. Ensuring management regularly meets with its main investors, gets analysts to cover their company, is proactive in marketing their company as a growth story, generates interest in people to buy shares, etc has to become a core function of the business in addition to operations excellence to produce the financial results to back up their story.

  • Mantella Venture Partners Launches

    Mantella VP & Basecamp Labs

    Mantella Venture Partners launched today. It’s a $20MM early stage technology fund based in Toronto.

    “Unlike most venture funds that are supported by institutional investors, this one is backed by Mantella Corporation, a family owned commercial and residential real estate developer who has been entrenched in the GTA market since 1946. The fund is also focused on the concept of ‘hands-on capital’, ensuring that early-stage entrepreneurs get the hands-on support they need at every stage of a company’s creation and growth to help facilitate”

    The main investment partners are Robin Axon and Duncan Hill. Robin is ex-Ventures West and Ducan was an EiR at Ventures West and previously had founded Think Dynamics (acquired by IBM back in 2003). They also run Basecamp Partners/Labs where they have been incubating PushLife, Chango and a couple of other startups.

    It’s interesting to see an emerging breed of Canadian incubators and small funds like Mantella VP, Extreme VP/Xtreme Labs, Bootup Labs, Flow Ventures, Montreal Startup, Wesley Clover, LeadtoWin, and others. All of these have very different models and motivations. But they exhibit the need many startups have in both getting to Product/Market Fit and then the business development and go-to-market efforts. Both of these efforts require capital, and it’s great to see VCs that traditionally don’t get their hands dirty with operational details down in the weeds.

    Full press release below.

    TORONTO—March 2, 2010—Mantella Venture Partners announced today the formation and launch of a $20M investment fund to support early stage technology ventures in Ontario. Mantella Venture Partners is a collaboration between Basecamp Labs, a private early stage technology accelerator, and Mantella Corporation, an established family-owned commercial and residential real estate developer in the Greater Toronto Area.

    Mantella Venture Partners will invest in entrepreneurs who are building early stage mobile and Internet software companies, helping them to get their ideas from conception to market. Through the Basecamp Labs accelerator, Mantella Venture Partners will provide hands-on support at every stage of a company’s creation and growth – from business development and marketing to financing and team development – to help facilitate early market traction.

    Mantella Venture Partners is managed by Robin Axon and Duncan Hill, the founding partners of Basecamp Labs, experienced venture investors and company creators who have been involved in multiple successful venture exits to companies like IBM, Intel, Microsoft and Siemens.

    “For the past few years, we’ve seen a steady decline in Canadian venture capital deal flow, the number of VC-backed firms, and the average investment size,” says Axon.  “In fact, according to a recent CVCA report on the industry, investment levels in 2009 were the lowest they’ve been in 13 years.”

    “But innovation is still thriving,” says Hill. “With the venture market in such a state of flux, the timing could not be better for the launch of a new fund that is focused on both early-stage investing and providing the hands-on support entrepreneurs need to ensure market success.”

    The existing Basecamp Labs portfolio includes two companies: Chango, an ad buying platform for direct response advertisers; and Pushlife, a mobile entertainment platform for mobile operators.

    “The value of combining capital with guidance and support from a team with extensive experience building companies, can be seen in the progress of our first portfolio companies,” says Robert Mantella, president and CEO of Mantella Corporation. “Robin and Duncan are experienced investors and entrepreneurs who are passionate about technology and know what it takes for a start-up to succeed. Together we can breathe new life into a changing venture industry.”

    Duncan Hill was the Founder and Chief Technology Officer of Think Dynamics, a developer of data centre automation software that was acquired by IBM in May 2003. He spent two years at IBM driving strategy for early enterprise cloud computing. Most recently, Hill served as Entrepreneur in Residence at Ventures West; was an independent director for RapidMind (acq. by Intel August ’09); and was executive advisor to Opalis (acq. by Microsoft December ’09). He currently serves on the Chango board of directors and on executive advisory boards at Pushlife, ServiceMesh, Cirba, Embotics, and the Velocity program at the University of Waterloo.

    Prior to founding Basecamp Labs with Duncan Hill, Robin Axon was a partner at Ventures West on the IT and communications team. Before that, Axon was at MD Robotics (formerly Spar Aerospace) and the Canadian Space Agency, where he helped to prepare the Canadarm2 for installation onto the International Space Station. Axon has served on the boards of a number of technology companies including: QuickPlay Media, RapidMind (acq. by Intel August ’09), AudienceView, Fortiva (acq. by Proofpoint ‘08), Chantry Networks (acq. by Seimens ‘03), Belair Networks and Instrumar.

    About Mantella Venture Partners
    Mantella Venture Partners is a $20M early stage investment fund with a hands-on approach to building technology companies in high growth markets.  The fund invests in founders focused on creating market-altering mobile and Internet software businesses, and surrounds them with an ecosystem of passionate, experienced operators that drive early market engagement into sustainable business success. Mantella Venture Partners will invest up to $500k at inception with the ability to support subsequent rounds as required. It is managed by Robin Axon and Duncan Hill, experienced venture investors and company creators who’ve been involved in multiple successful venture exits to companies like IBM, Intel, Microsoft and Siemens. Additional information is available at http://mantellavp.com/.

  • Exits – Laying the foundations for maximum company value

    Entrepreneurs launch, employees get involved, and investors invest in start-ups for a variety of reasons and motivations. Underlying each group’s individual motivations is a desire/dream of hitting it big with an exit and getting a cash out for the hard work and belief placed in the company. It’s clearly in everybody’s best interest to ensure the company receives the maximum possible value as a result of the exit. But what is the best way to do this and when does this work need to start? To find out more, I spoke with Jim Pullen, partner at Concert Partners. Jim helps advise entrepreneurs on how to engineer value into a company to maximize exit potential. He also leads workshops on planning for exits given by the ISCM Investment Network. Previously he was managing director at Regent Associates, a European company specializing in mergers and acquisitions for technology companies where he worked in London and then Boston.

    A few years ago, Regent Associates did a study of 250 M&A transactions that they were involved with in the technology space over a span of 8 years. This covered transactions in Europe, US, and Canada. Specifically they wanted to find out the key areas that buyers looked for in a transaction so they could better advise their clients on how they could best position themselves to drive a higher exit valuation. Based on this study, they developed a framework as to how they could rank and assess a company on various factors that were proven to drive exit valuation. “A good example of this framework in action is with a client that had approached us wanting to be sold,” says Jim. “We reviewed the company against the framework and felt they would be undervalued based on low scores against some of the framework areas. We advised them to develop these areas of their business and then come back to us. The company successfully improved themselves and when they came back to us 18 months later we were able to sell them for a 40% premium over the valuation we felt they would have received when they first approached us”.

    The various categories of the framework are described below. When working with clients Jim typically scores the company in each factor in the framework. These scores are compared to a company’s peers to help focus on the areas where the company can improve on to optimize the value a buyer will see in the company.

    Financial

    This category includes basic financial metrics such as profitability and revenue growth. Companies with high profit margins and high rates of revenue growth will obviously command a higher valuation.

    Other aspects include the type of revenues a company generates. Due to their nature, recurring revenues can add to the valuation of a company as it makes the company’s cash flow more predictable. “The SaaS model is the example most technology entrepreneurs would think of in terms of a recurring revenue business model,” says Jim. ?“However, even if the company does not have a business model that supports SaaS, they can look to adapt their model to provide more recurring revenues. For example, a company that sells big ticket one-off products could look to build up more of an offering around maintenance and post-sales services for their product where they can sign their clients into multi-year maintenance contracts. This will give the company more of a recurring revenue stream and insulate them from a peaky revenue steam.”

    “Companies with strong cash generation are also more attractive to buyers,” says Jim. “Such a company can take on more debt that can be used to finance growth. It also makes a leveraged buy-out an exit possibility.”

    Market & barriers to entry

    In this category the factors include the strength of customer relationship and degree of uniqueness the company enjoys in its market. “Companies that have a direct and strong relationship with the end users/purchasers of their product will get a higher exit valuation,” says Jim. “If a company sells through a channel and fails to build up a relationship with the end client, they run the risk of the channel swapping them out for another product that may offer the channel partner a better financial relationship. Even if they sell through channel partners, it is important for companies to build up strong relationships with end users.”

    “We have also found that a company’s brand plays a large role in the value a buyer is willing to place on a company,” says Jim. “We have found that a strong brand can make up to 70% of the value in a company. Companies should proactively cultivate their brand to ensure they are recognized and well regarded in their space.”

    In terms of barriers to entry, companies should use many mechanisms to defend their position. This can include things such as legal protection though patents and trademarks, relationships through exclusive arrangements with key suppliers, and internal expertise through strategic hiring. “Anything a company can do to make it harder for competitors to enter their space will help command a premium on valuation,” states Jim.

    Human resources

    In the category of human resources, the model looks at both technical skills and management skills. “In the early stages of a start-up the founders are the key people that have the technical skillset to drive innovation and the leadership qualities to drive the company forward,” says Jim. “As companies grow, it is important to distribute these skillsets deeper across the company. Often after an exit, the founders will want to leave, either since they have the largest financial gain or they just prefer to be entrepreneurs rather than work in a large corporation. As such, a buyer will place a premium on a deep management team where the company can continue to innovate and execute even with the loss of the founders.”

    Strategic fit

    This factor relates to the degree that the company that is being acquired is a strategic fit into the buyer’s product portfolio. “We have seen cases where buyers are willing to pay a 50%-70% price premium for a company that fills out a missing piece of the buyer’s product portfolio and gives them access to the IP and expertise of the company they are acquiring,” says Jim. “That being said, companies should not lose sight of their customers and try to build a company that serves the needs of a few companies they feel may acquire them. There is always the risk the targeted buyers will acquire another company or develop something internally. Partnerships are an excellent way to lay the foundation with a potential buyer. A partnership is a low-commitment way that a potential buyer can start to get deeper experience with a company. If things work out well and strategic synergies start to develop then this can help lead to a deeper relationship such as exclusive arrangement or acquisition.”

    Governance

    The last factor involves good governance. “We have found that a strong board of directors can add a 25% premium to the value of a company,” says Jim. “This is due to the buyer having more assurance that the company was well governed and there will be no unexpected surprises the buyer needs to deal with.”

    This talk has focused mainly on an exit via an acquisition because this is the most likely exit scenario. “Even in the 90’s when IPOs were more frequent, we found an exit by acquisition was 15 times more likely than IPO,” says Jim. “In this scenario, companies received valuations in the range of 0.5x to 3x revenue or 8x to 20x EBITDA. These are large potential ranges since the valuation of a private company is very subjective. As such, it is important for start-ups to be aware of the factors that drive exit valuation and to ensure they are building these up as they grow their company. The more deeply rooted that these factors are in a company will put the company in a stronger position once they start to attract acquisition interest.”

    Good advice indeed. Whether you are an entrepreneur or investor, if you rank your start-up that you are involved with across these factors, there are probably going to be a few areas you identify that can be strengthened. Starting to strengthen these areas now will help the company operationally in the short term and also provide benefit in the long term by building in stronger value that a buyer will place on the company.

    craig at mapleleafangels.com

  • Can't we all get along?

    As anybody involved with a start-up can attest, they are stressful. With constraints on resources and capital and pressures on time, there are many opportunities for disputes & disagreements to arise between the various stakeholders. Professional mediation, which has long been used in other areas such as family counseling and labour relations is becoming an increasingly more popular mechanism to be used for technology business related issues. I recently spoke with Michael Erdle, managing partner at Deeth Williams Wall and director at the Alternative Dispute Resolution (ADR) Institute of Ontario to learn more on the subject. Michael is a Chartered Arbitrator and Qualified Mediator who specializes in business and technology disputes. Again, standard disclaimers apply that this is purely meant as an informational discussion and not meant to imply specific legal advice.

    Craig: Thank you for taking the time to speak today. For technology start-ups, what types of disputes would a mediator get involved with?

    Mike: Disputes can be internal or external to the company. For example, founders of the company may disagree on the product strategy the company should pursue. Investors may get into a dispute with the company on whether a company should accept a buy-out offer or continue to let the company grow. The company may get into a disagreement with a supplier over project deliverables due to missed milestones or poor quality.

    Craig: So in these situations, what typically happens and how is professional mediation coming in to play?

    Mike: In any relationship, a small disagreement can easily escalate over time if the two parties stop communicating and lose trust in each other. Often when this happens each party turns to their respective lawyers and things escalate from there. Since start-ups are typically short of money, getting into a protracted legal dispute can be a company killer.

    Craig: We’ve seen many times in business where a larger entity uses its financial position to try crush a smaller entity through its ability to hire better and more numerous lawyers, incur the costs as the legal process works its way through courts, etc. Why would the larger entity be interested in entering mediation?

    Mike: If any party in a dispute is interested in winning at all costs, then there is not much that will compel them to mediate. But in most cases, cooler heads will prevail. At some point in the relationship between parties, both parties entered into an agreement because they felt it could provide benefit. If things have fallen off the rails, both parties should hopefully still see value in the original premise of the engagement and want to work to get things back on track. If things have gotten to the point where one side feels they must win at all costs (i.e. slighted investors feeling wronged and they want to cause the company to fold), if they are willing to spend time and money they can probably achieve this. However, in addition to the original promise of the investment being wiped out, this will have potentially larger implications in terms of reputation, future business relationships, etc.

    Craig: What should companies be doing to better protect themselves?

    Mike: In most disputes I get involved with, a small issue snowballs into a large issue. For example, one party is under the expectation to get something from the other party, this is not delivered to the expectation level of the first party, people do not communicate, and time goes by to the point where both parties lose trust, start to take positions, etc. Something as simple as having a board committee or steering committee structure in place to monitor important projects and ensure regular communication goes a long way to catching issues early and preventing them from escalating.

    Craig: When would a professional mediator be brought in?

    Mike: If a dispute has gotten to the point where the parties cannot find agreement themselves, a neutral third party facilitator or mediator can help find common ground. Building provisions for use of a mediator into contracts is a good practice as it allows either party to step back and suggest mediation as per the contract terms without feeling as if they have ‘backed-down’ by looking for a solution.

    Craig: What happens during mediation?

    Mike: Most mediation sessions are between a half day to a full day. Everything in the mediation is agreed to be confidential so cannot be used in any future legal proceedings. Each party prepares a brief on what they feel the issue is, what their position is, reasons for their position, and what they would like as an outcome. Both sides and the mediator start in the same room and review their briefs. This gives them the chance to express their positions face-to face. It also allows the mediator to develop a better understanding of the underlying issues and interests of each party. There are often big hidden elements beneath the surface. Generally the principles involved in the dispute do the talking and their respective lawyers take a back seat role just to provide legal advice for specific issues like interpretation of a contract.

    After this initial period parties often split into separate rooms and the mediator starts to go back and forth between the parties. This allows for confidential discussions between the mediator and each party over possible options to resolve the issues. The main job for the mediator is to identify the issues where there is deadlock, get parties to look at the problem differently, come up with alternative suggestions on how to approach a problem, and find common ground on which a solution can be achieved.

    Most mediations are resolved within the day with only more complex mediations or mediations where there are many parties involved requiring additional time. Sometimes, the parties need to line up other elements to make the proposed solution work. For example, if the settlement of a shareholder dispute is to have one party buy out the other, the buyer may need some time to arrange financing.

    The outcome of the mediation is a course of action that both sides can accept and more importantly a re-building of the trust between the parties to provide a firm foundation for future interactions.

    Craig: A related discipline is arbitration. Can you talk about this?

    Mike: A mediator or facilitator works interactively with both parties to find a common solution. An arbitration hearing is more like a court case where both parties present evidence, and call witnesses. Based on the evidence, the arbitrator will then pick one side as the winner. Arbitration is used where the situation is more defined in nature (i.e. in the interpretation of a clause in a contract). In this, both parties have a position and just want an impartial entity to provide a decision. By going through an arbitrator, the issue can be settled far quicker and cost effectively than if it went through the courts.

    Arbitration has been quite commonly used in a business context and many contracts have clauses in them calling for arbitration to be used when there is a disagreement. Mediation or facilitation is a newer discipline for use in business situations that gives parties a mechanism to work through more complicated differences in opinion. This is especially useful when it is important to re-build a broken relationship since both parties see the value in continuing the relationship forward.

    Craig: Its been great talking with you today Mike, thank you for taking the time. In my next post I’ll be talking about how to engineer better exits.

    craig at mapleleafangels.com

  • Start-up legal issues: Term sheets from an entrepreneur's perspective

    Continuing my discussion on start-up legal issues, I met with Rubsun Ho, partner and co-founder of Cognition LLP to discuss term sheets. Again, standard disclaimers apply in that topics covered today are meant as general information only and not meant to imply specific legal advice.

    Craig: Rubsun, thanks for taking the time to talk with the readership today. I thought we would talk about term sheets today and walk through some of the common term sheet clauses (see here and here). I’ll provide the (angel) investor’s perspective and you can comment on how this would impact things from the start-up and entrepreneur’s perspective. To start off, let’s begin with the type of deal structure: Equity vs. Convertible debt. What are your thoughts on these two approaches?

    Rubsun: From a company’s perspective, I would recommend they try for an equity deal. Although as you and I would both agree, the attractive part of a convertible debt deal is that it postpones the valuation discussion, entrepreneurs need to make sure they have a clear understanding of what they would be giving up with a convertible debt based deal. They should work through the calculations on the accrued interest and the percentage discount and see what the share capital structure would look like if the convertible debenture ran its full course. We have seen cases where this can add a significant amount of shares to the company and thus dilution to the founders. Entrepreneurs should also ensure they understand any covenants placed on the company through the debenture. We have seen term sheets that put in place conditions where the debt can be called (i.e. if the company is not cash flow positive by a certain date).

    Craig: So if an equity deal is done, what about common vs. preferred shares?

    Rubsun: Again, we’d recommend trying to stick to one share class as it makes it easier to govern. To give a judgement on a preferred share deal, a lot would depend on the additional requirements investors are putting on the preferred share class.

    Craig: In today’s climate, investors are putting more emphasis on liquidation preference to give them the greatest chance of getting their money back. This can take the form of terms such as upon sale of the company the preferred shares are paid out first (1x or 2x) and then all remaining proceeds are split pro-rata across all shares. What are your thoughts on this?

    Rubsun: Obviously this is what an investor would want. The entrepreneur would need to ensure they work out the implications of this. i.e. run though some scenarios of various acquisition prices and show how the proceeds would be distributed to each shareholder. Depending on the amount of preferred shares issued, having a 2x liquidation preference can dramatically raise the price target that a company would need to be acquired at in order to provide other share classes an adequate payout as well. Investors should also do these calculations as they will want to ensure management still has enough equity incentive to want to stick with the venture. A good way to align management and investors is to have a separate carve out where a percentage of proceeds of an acquisition is reserved for management or to have a clause that eliminates the liquidation preference if the acquisition price is above a certain amount.

    Craig: After ensuring they can get a good ROI, maintaining governance and control over the company is next on an investor’s priority list. At the seed stage, often companies do not have a board constituted. Do you have any recommendations as to how to structure the board at the seed level to provide governance but still allow for expansion with future investment rounds?

    Rubsun: I would advise companies to start with a board of 3 with at least one of the seats being an independent director and another to represent the investors. As the company secures new investors with new financing rounds, this structure makes it easier to expand the board to include representation from the new investors or to bring on other board members that can help the company at their stage of growth. If you start with a large board at the seed stage, it can be hard to ask people to leave the board down the road when new investors come in.

    Craig: In addition to the board and the term sheet outlining actions that require board level approval (i.e. setting the compensation of the management team, approving the annual operating budget), investors sometimes put actions in that require shareholder approval (i.e. entering into debt arrangements or contractual commitments over a certain dollar amount). What are your thoughts on this?

    Rubsun: Corporate law requires that some fundamental changes such as creating a new class of shares, changing the company name or selling substantially all of the company’s assets need to be approved by holders of two thirds of the shares and potentially by each class or series of shareholders independently. Apart from these items, it’s usually better to try to push other actions to the board as it may increase the administrative burden on the company to call shareholders’ meetings or track shareholders down to approve resolutions.

    Craig: A common reasoning I see when talking with entrepreneurs on valuation & how much money they are looking to raise is for them to start off and say they want to retain 51% of the shares so they retain control and then work back from this to figure out a valuation and how many shares they are prepared to give up in relation to how much money they are looking for. Can you comment on why this is a bad approach?

    Rubsun: For the reasons we discussed above, using separate share classes, certain rights and vetos in shareholders’ agreements and through having a controlling number of board seats, an investor can easily structure a term sheet to have ‘control’ of the company while owning less than 51% of the total shares. Entrepreneurs are better to first decide what important areas of the company they want to retain control over and then ensure the term sheet is aligned to this.

    Craig: In terms of legal fees, usually the term sheet will state the company pays their legal cost and investor’s legal costs. Any advice on this?

    Rubsun: I would ensure there is a cap negotiated on the amount of the investor’s fees that are paid. This will limit the exposure to the company and help ensure investors are motivated to work though the closing process without too much back and forth between lawyers while finalizing the documents. There should also be a clause in on what happens regarding the payment of legal fees if the investment does not close – the entrepreneur would normally want each party to be responsible for its own costs.

    Craig: Often companies that are engaging angels for their first outside financing round already have some level of friends, family, founder investment that probably has not gone through a formal investment closing process. Any thoughts on how a company should be handing FFF rounds to make angel rounds go smoother?

    Rubsun: The main thing would be to ensure the main legal documents that angels will be looking for (e.g. shareholders agreement, employment contracts, terms of any debt arrangements, option grants) are properly documented and can be shown to the investors as they start their due diligence process. This will give investors more comfort and not have to react to ‘surprises’ late in the due diligence process such as finding out some prior FFF investment was actually a debt arrangement compared to common share equity, or that it is unclear what equity or options have been promised to whom.

    Craig: With the dearth of funding sources available, what advice would you have to companies when they are presented with a term sheet that has clauses in they do not like. Are they stuck in a ‘take it or leave it’ situation?

    Rubsun: The best thing a company can do is ensure they are in the strongest position possible by being a solid investment opportunity and to be in a position where they have multiple options for funding (i.e. other investors, bootstrapping, etc). Regardless, the company should approach an investment negotiation just as with any negotiation. If there are terms they are not comfortable with, they should go back to negotiate and understand the root concerns of the investor that are behind the terms. Often the investor’s concerns can be addressed using another mechanism that is more palatable to the company.

    Craig: Any other closing thoughts?

    Rubsun: Having a ‘drop dead’ date for the investment to close would be a good idea. This gives both sides the incentive to wrap up the investment so it does not become a distraction to management in growing and operating their business, and it doesn’t allow the investors to delay in committing to the company while they wait to see how the operating results are progressing.

    Craig: Well, great talking with you today Rubsun, thanks for you and Joe taking the time to speak to the readership on these topics.

    craig at mapleleafangels.com

  • Start-up legal issues – Intellectual property

    I thought I would write a couple of posts on legal issues start-ups should be aware of early in their lifecycle. In particular I wanted to cover some issues, that if not handled correctly, can have a detrimental impact at a later stage in the company’s life such as when they are looking for outside financing.

    I recently met with Joe Milstone, partner and co-founder of Cognition LLP. Cognition is quite active in the start-up space in Toronto. They work with start-ups by offering a dedicated lawyer to act in the role of in-house counsel on a fractional, as-needed basis, and at a cost that is about a half to a third of a more traditional business law firm.

    Craig: Joe, thanks for taking the time to talk with the StartupNorth readership today. Before we start, I guess we should get the formalities out of the way by stating everything we will cover today is meant as general information only and not meant to imply specific legal advice. For this post, I thought we would talk about intellectual property. From an investor standpoint, intellectual property can be a very strong factor in how an investor values a company and forms a big part of their decision in the company’s investment worthiness. When people think about intellectual property, the first thing that probably comes to mind are patents. However, there are many other aspects relating to the ownership of intellectual property that a start-up needs to ensure are in properly place, correct?

    Joe: That’s right. Most start-ups will use their own employees, outside consultants, and external vendors to help create a product. Intellectual property ownership rights need to be clearly spelled out in all of these relationships to ensure when a company goes to file a patent, seek investment or often even to complete and comply with their own sales and marketing documentation, that there is no possibility that an outside entity can stake claim to their intellectual property. We work with companies when they are at the stage when they are looking for angel or VC financing and also when they are targets of acquisition. We know that investors or acquirers will look for this in their due diligence so we advise our clients to ensure they have a strong foundation from the start.

    Craig: Ok, let’s start with employees. If you have an employee on payroll, doesn’t general law cover this off and give the employer rights to any intellectual property they may develop while employed?

    Joe: That is correct as a broad and general proposition, however it is best practice to get an employment agreement in writing that will cover off this and other aspects that can have a determinant on the success of a company. For example, there are certain slippery residual rights that all inventors of intellectual property retain, whether they are employees or not, and that if not handled correctly, can impede what a company can do with the intellectual property. Also, without a specific employment agreement there will be more grey areas that everyone wants to avoid. Like what if one of their employees works on their own computer/equipment on their spare time – the employee may stake claim that some of the intellectual property is his or hers. Additionally, we have also run into situations where everybody in the company has an employment agreement except the founder. This covers the founder’s interests when he or she owns all of the shares, but when outside entities are looking to make an investment, they are obviously investing in the company as an entity, not the founder.

    Craig: What about non-competes?

    Joe: From a company’s standpoint, the knee-jerk reaction is to seek a broad non-compete clause if it ends a relationship with an employee. However, this is usually counterproductive, because courts believe fundamentally in the rights of people to work wherever they want. As a result, courts have a strong aversion to enforce almost any non-compete against an employee unless it is framed reasonably narrowly so as to address a specific business concern that can’t be protected in other ways. A company would be better off to have a very tailored and proportional non-compete clause that outlines specific timeframes, geographies, narrowly defined businesses, etc. Even better and more likely to be upheld is the use of other mechanisms to achieve generally the same results such as non-disclosure agreements and non-solicitation covenants with respect to employees, customers and even key suppliers of the company.

    Craig: Start-ups often use flexible compensation structures in the early days when money is scarce (i.e. giving people below market salaries in exchange for equities). Any comments on legal aspects around this?

    Joe: Ideally in those situations, there should be a cash component and the company should ensure that the market value of the overall compensation is sufficient to ensure that the employee has received adequate consideration in exchange for him or her agreeing to be bound by any non-competes, non-disclosure and IP assignments. The main thing is to get the relationship properly documented so both sides have a record of what kind of ownership is actually being provided and on what terms, and so the company can document and comply with corporate and securities legal requirements. Also, companies should ensure that the value of any services they receive is roughly equal to the fair market value of the shares that they grant in return. This is important from a corporate governance perspective as well as a tax perspective, and companies should avoid the temptation to entice an employee by back dating share grants to a period when the market value was lower.

    Craig: Any other issues around the topic of employees / employment agreements?

    Joe: The other thing would be around termination (either by the company or employee). Notice and severance period should be spelled out so both sides are clear on what their responsibilities are and so, from the company’s perspective, it can set and minimize its exposure. If the wrong language is used, the company can be exposed to a multiple of four or five times. If the employee has stock options, it should be carefully spelled out what happens to unvested options as well as the exercise of vested options. This can often vary depending on whether the notice period is or is not treated as part of the term of employment, and again there is careful language that has to be used to get it right.

    Craig: Moving on to consultants and outside vendors, in today’s outsourced business model it is pretty common that start-ups will use outside entities in the development of their offerings. What should start-ups be aware of?

    Joe: Dealing with intellectual property ownership is critical with outside entities such as consultants and vendors, because by definition they are separate business entities from the company offering their own distinct services and sometimes products. Each consultant or vendor contract needs to clearly spell out proper IP transfers , waivers and other cooperation and assistance. Unlike employees where the employer has default ownership of the intellectual property, this is not the case for vendors and consultants, so the scope and phrasing of the contractual inclusions is even more paramount.

    Craig: Start-ups often hire people on as consultants vs. employees to reduce exposure to EI/CPP payments, wrongful dismissal, etc. Have you seen any issues with this?

    Joe: The biggest issue is with the Canada Revenue Agency. They have published a guide as to how they will examine a situation to determine if a consultant is actually an employee, but the criteria often don’t point all in the same direction. Start-ups should ensure their consulting agreements and arrangements fit into the guidelines outlined by the CRA. Otherwise, simply calling someone a “consultant” won’t cut it. If a start-up has been using a consultant on a consulting basis that the CRA determines is actually an employee relationship, the start-up will be exposed to fines. The other issue is to realize that a true consultant is by law an “outside” entity, meaning that more tailored and elaborate IP provisions are necessary, and also that the company has to be mindful of such relationships when entering into non-disclosure agreements, joint ventures, privacy policies and the like, particularly where that consultant will be involved and will receive sensitive information. For example, a consultant will not be bound to a NDA that a company signs with another commercial party, meaning that those terms need to be properly “flowed through” to the consultant’s company and often the consultant individually too.

    Craig: A lot of good information here, thanks again for taking the time today Joe. In my next post, I’ll be talking with Rubsun Ho, also from Cognition, to discuss term sheets from an entrepreneur’s point of view.

    craig at mapleleafangels.com

  • Cram-downs and Co-investment

    In today’s challenging times it is a strong possibility that companies/investors may be faced with a cram-down financing round. Depending on how well or not well this is handled can have a big bearing on the future success of the company and the investor’s potential for return. So what does this mean?

    Here is how a typical scenario would go:

    • An early stage company is seeking funding to get their company to the next stage (i.e. get their initial prototype to market, achieve cash flow break even, expand to the US, etc).
    • They do pitches to investors and close out an investment round.
    • Everybody is happy and optimistic of future success.
    • According to management’s ‘conservative’ projections the funding will allow them to execute their plan to reach a milestone (say cash flow break even) in 8 months.
    • 7 months later, the investment group is told things have gone slower than expected and the company needs to raise more money to meet their original milestone.
    • The investors, having not been engaged, decline to put more money in.
    • The company finds another set of investors that is willing to put money in, but only under their terms.

    Such terms can include:

    Lower valuation – the new investors’ shares are priced cheaper than the previous round shares. This means the new investors will get a larger stake in the company based on the amount they put in compared to the previous investors. Previous shareholders have a smaller percentage of ownership and their holdings are worth less than when they closed their financing round.

    Board seats – the new investors may require the current board to be dissolved and re-constituted with a composition that allows them to control the board.

    Management – the new investors may require the current CEO to step down and be replaced with a CEO of their choice.

    Liquidation preference – the new investor’s shares will receive liquidation preference. In other words, on sale or wind-up of the company, the new investor’s shares are paid out first (could be 1x, 2x, etc) then the remaining proceeds are pro-rata split (i.e. if things go south, the new investors will ensure they get their money out).

    So you ask, what about the previous round’s term sheet that you collectively spent hours negotiating and thousands on legal bills? There could have been very well thought out anti-dilution and control mechanisms. However, the new investors will simply state their investment is depending on prior shareholders forfeiting their rights in the old term sheet. The existing shareholders can either refuse to sign and most likely the company will run out of money and go bankrupt or accept the conditions of the new investors.

    At best case, the company closes the deal and lives on. However, the investors are not happy since their investment is not on favourable terms and the management, if they have not been replaced, are under control of the new investors.

    The way to be more proactive is to:

    a) Ensure there is a good investor management program in place where investors are kept apprised of the successes and failures of the company.

    b) With an engaged investor base, start the ground work early to plan for potential future financing rounds. Ensure investors are kept up to date with the realistic future funding requirements the company is facing and get a feeling for current investors’ appetite for participating.

    c) Leverage investor’s networks to tap into co-investment initiatives between angel groups.

    Bryan Watson, executive director of the National Angel Capital Organization sums it up nicely:

    “At the recent National Angel Summit the panel called Co-Investment – Taking It To The Next Level discussed this topic. This is a real concern for many Angel investors they often represent some of the first outside money invested into a company.

    The panelists noted that operational failure is understandable in an investment. That is, even though best efforts were put in, the company failed because of the market, team, technology, etc. What is unacceptable, the panel noted, is financial failure where Angels are crammed down because they didn’t reserve enough capital to participate in future rounds.

    Through co-investment, Angels are able to syndicate with more investors and, while still raising significantly sized rounds, ensure they retain enough capital in reserve to ensure that when the next round of funding comes along they have the capital to participate and avoid being crammed down.”

    craig at mapleleafangels.com