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Hello! Do we have existing blockchain startups in GTA area? ... See MoreSee Less

Maggie Fox shared Gelaskins's photo to the group: StartupNorth.

Soooo... Gelaskins rebranded some time ago (never liked the new direction, but whatever) and now just got an email and it appears they are "back" as #gelaskins (independent of Nuvango). What's the scoop, peoples? www.facebook.com/Gelaskins/posts/1440151339335034:0
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Did you get our newsletter last night? We're just getting started... stay tuned for new product releases (android users, gamers... ), new art, ALL THE THINGS! Feels great to be back <3

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Drew Downs, Nuvango and 1 other like this

Drew DownsHi Maggie! Thanks for asking... we originally transitioned to Nuvango as we were adding more and more products to our offerings that weren't 'GelaSkins'. GelaSkins is a name we came up with back in 2005 for our artist-designed removable decals that were just for iPods at that time. It seemed strange to us to all of a sudden have GelaSkins T-shirts and GelaSkins Leggings, etc. So... we came up with a new brand that we called Nuvango. It was more abstract sounding and could house all of our different product offerings under one roof. For the last 18 months or so we've been building out our production capabilities (we make everything in the same place we always have in the Junction on Dundas West) with a focus on creating high end cut&sew garments on demand. Similar in many ways to have we've made our tech accessories. As things progressed with Nuvango it became clear that there were conflicting marketing/branding efforts at play between out tech accessories and our apparel. We decided to split GelaSkins back out as its own brand, as Nuvango was now capable of living on its own without the tech accessories to round out the product assortment. So, nobody has been bought/sold or traded. We're multiple businesses running out of the same space. We like giving tours too!

3 hours ago   ·  1
Drew Downs

Drew DownsTo make things more interesting, the main thing that we've been focused on for the last year or two is a 3rd company that we're calling Notion (notion.ca). Notion is the production and fulfillment backbone that GelaSkins & Nuvango both run on. We're creating an API and Shopify App to allow other brands and artists to plug their ecomm stores right into our production and be able to offer the same product assortment (but with their imagery) to their fans that we do with GelaSkins & Nuvango. This would all happen invisibly from the end customer's POV. We're super excited about this and expect to have an announcement in the coming months.

3 hours ago   ·  1
Drew Downs

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Question for my fellow SNs. We use Grasshopper + Vonage as our in-house phone combo for inbound sales/support. It's been less than reliable to say the least, so I was wondering if anyone had better options to propose? ... See MoreSee Less

Ali H Dinani and Ivan Tsarynny like this

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Joseph TeoHey Yves We run our sales and support off Skype. It's $9.99/month and you get your own skype number and unlimited calling across north america. Get your own Skype number (We got a NY one so that it's familiar to our customers and prospect) and you can forward it to your local number as well. Been working great for us! Hope that helps :)

5 days ago   ·  1
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Yogi YoganathanCheck out aircall.io don't use them but they are doing some cool things

5 days ago   ·  1

1 Reply

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Joseph TeoWe get a $14 credit on each of our skype numbers in case we need international dialing.

5 days ago   ·  1
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Yves BoudreauWe've tried Skype before and used to have a lot of dropped calls has it gotten better?

5 days ago

1 Reply

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Christian LassondeCurious. Is it Grasshopper or Vonage that is flakey? or just the combo?

5 days ago   ·  1
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Ali H DinaniInteresting - We use Talkdesk for support at CareGuide and our team loves it. The only problem is that their analytics platform isn't great.

5 days ago   ·  2

1 Reply

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Rodrigo Madrizvonage has worked for me at my home for about 5 years. Not one glitch. I understand VOIP.ms is as good but you may expect an inferior service level (e.g. by email) vs. a call center. Voip.ms is significantly cheaper too

5 days ago   ·  1
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Colin SampaleanuI like voip.ms. They are very reliable, have great support, and are way cheaper than Vonage. I don't know why somebody would pay the premium for Vonage given the other options out there...

5 days ago   ·  3
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Jevon MacDonaldIf it's for anything customer facing, don't be cheap! Get a high quality route -- something like trulywireless.com/ -- Twilio, Grasshopper, etc are NOT good enough or reliable enough IMO.

5 days ago   ·  2
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Brian SharwoodWe use Talkdesk and it's been solid. I think we've got about 6-7 agent licences on it. Grasshopper is really just for 1-5 people. Vonage is really just for single use.

4 days ago   ·  2
Brian Sharwood

Yves BoudreauThanks for all the input everyone! Will look into some of to options provided.

4 days ago   ·  1
Yves Boudreau

Simran KambojWhy not just get a dedicated connection using SIP going to the pstn? Who is your internet provider?

4 days ago
Simran Kamboj

Shaun RicciRingcentral is good for us.

4 days ago   ·  1

2 Replies

Shaun Ricci

Ian Andrew BellI may be biased in the matter but @RingCentral's Canadian service platform has improved radically of late. Reliability and provisioning has really shined in recent updates.

2 days ago   ·  1
Ian Andrew Bell

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