Book Review – Startup Communities: It’s About the Entrepreneur

Brad Feld, managing director of Foundry Group, is no stranger to the Canadian tech startup scene – he was a speaker at the C100’s AccelerateMTL event in 2011.

Over the past year, I have had the opportunity to get to know him and he has been a source of inspiration and support to me professionally. Brad is one of those rare VCs, his contributions don’t stop with the money. He is very generous with his advice and has been on a passionate mission in the past year to crack the code on how to build an entrepreneurial ecosystem in any city, hence the title of his new book: Startup Communities
.

Startup Communities: Building an Entrepreneurial Ecosystem in Your City
(pre-order available) isn’t a book you that you will put down easily, but is one you will pick-up often. In fourteen chapters and one fell scoop; Brad makes us smarter and wiser about what it takes to nurture a vibrant startup ecosystem in any community.

Startups are Everything

Feld sets the tone early in the book by stating that “Startups are at the core of everything we do.” Feld implies that it’s easier today to create and evolve startup communities “as a result of our networked society”, and he tosses away long-drawn old-school frameworks and previous theories that were primarily based on macro-economics, socio-demographics or geographical parameters. His thinking is framed around what he labels as “The Boulder Thesis”, a fresh framework that is based on pragmatism and lower barriers of entry. It’s all about on-the-ground reality as a lever to making things happen.

The Boulder Thesis

“The key to every successful startup community is startups. If you do nothing else, make sure all the founders and founding teams are visible and connected to each other.” That’s a golden statement to be reminded of. Remember, his message is aimed at the entire community.

Feld doesn’t mince words when he places the role of the entrepreneurs as the most critical component. “Lots of different people are involved in the startup community and many non-entrepreneurs play key roles. But unless the entrepreneurs lead, the startup community will not be sustainable over time.” Amen.

The Boulder Thesis is grounded in four key components: a) entrepreneurs that lead, b) leaders that commit, c) an all-inclusive mentality, and d) activities up and down the entrepreneurial stack. The book details them.

A 17-year resident of Boulder, Brad observed that while Boulder didn’t have a lot of local VC’s, it did have a large number of VCs that viewed companies in Boulder as attractive to invest in. This fact alone means that any city cannot complain about not having a lot of local VC’s. Rather, they should focus on making themselves attractive to VC’s wherever these VC’s may be.

Rightfully so, Brad advocates that activities such as “hackathons, New Tech Meetups, Open Coffee Clubs, Startup Weekends, and accelerators” are more important than “entrepreneurial award events, periodic cocktail parties, monthly networking events, panel discussions, and open houses” because they engage deeper into the entrepreneurial stack. To each city that’s listening, take inventory and assess your gaps.

Leaders and Feeders

Then comes a key tenet of the book: there are Leaders and there are Feeders to any ecosystem. If you’re in a startup community, know who you are, and what your role is, but don’t confuse the two. So, who is a Leader and who is a Feeder? “Leaders of startup communities have to be entrepreneurs. Everyone else is a feeder into the startup community. This includes government, universities, investors, mentors, service providers, and large companies.” Entrepreneurs, rejoice.

Driving the Leaders vs. Feeders point hard, Brad asserts that “the absence of entrepreneurs as leaders, or the overwhelming leadership by feeders, will doom a startup community.” Message aimed at the Feeders mostly.

Classical Problems

Chapter Six gets at the crux of the community build-out, and something that every city wants to know: What are we doing wrong? Brad nails the classical problems:

  1. The Patriarch Problem, when those who made their money many years ago are still running the show.
  2. Complaining about capital, because there will always be an imbalance between supply of capital and demand for capital.
  3. Being too reliant on Government. This is self-explanatory, but there’s a whole chapter on it entitled: “Contrasts between entrepreneurs and government.”
  4. Making short-term commitments. Well, it takes a long time to build a startup community. Twenty years to be exact.
  5. Having a bias against newcomers. Instead, swarm the newcomers.
  6. Attempt by a feeder to control the community. Why? Feeders retard the actual growth of the startup community.
  7. Creating artificial geographic boundaries. They don’t matter much at all at the state and city level. Waterloo-Toronto: are you listening?
  8. Playing a zero-sum game. This means stop thinking that “Our community is better than yours”.
  9. Having a culture of risk aversion. Make sure you learn something from what didn’t work.
  10. Avoiding people because of past failures. Rather, embrace the failed entrepreneur because it encourages more entrepreneurs to take more risks.

Brad goes on to list in great details the many activities that make-up Boulder’s community what it is. My advice: when you get the book, use it a checklist and see what your city is missing.

Accelerators and Universities

In Chapter Eight, Brad takes us on the case study of TechStars, and in it he rubs in the fact that there is a distinction to be made between Accelerators and Incubators because they are formed differently and have different objectives.

Chapter Nine focuses on the role of Universities and it ends with this advice for the entrepreneur: “The relationship between a startup community and a university can be a powerful one, but is often complicated. By focusing on specific activities and remembering that the university is a feeder to the startup community, great things can happen.”

Myths of Community Building

Aided by Canadian Paul Kedrosky, one of the ending chapters lists the common myths about startup communities. I’ll highlight two of them:

  1. We need to be like Silicon Valley. “If that’s really your goal, save yourself a lot of heartache and simply move to Silicon Valley.”
  2. We need more local venture capital. “Venture capital is a service function, not materially different from accounting, law, or insurance. It is a type of organization that services existing businesses, not one that causes such companies to exist in the first place. While businesses need capital, it is not the capital that creates the business. Pretending otherwise is reversing the causality in a dangerous way.” That fits well within the Leaders vs. Feeders theory.

Startup Communities is a call for introspection aimed at any city, community, entrepreneur, developer, funder, leader or feeder. The book makes you think about whether you’re doing the right thing. It should prompt every city or ecosystem to answer the tough questions: Do we have enough leaders as entrepreneurs? Are we going to stop making excuses? Can we work better together?

If you’re involved in technology startups, this book will not just touch a nerve. It will run through your spine.

How do you think Canada is doing in regards to building entrepreneurial ecosystems in the major cities?

Editor’s Note: The author, William Mougayar is CEO of Engagio, a universal Inbox and Discovery Network for social conversations. You can pre-order Brad’s book on Amazon and ensure delivery as soon as it’s published in September.

Not all founders are created equal

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I was reading an excerpt from Noah Wasserman’s The Founder’s Dilemmas: Anticipating and Avoiding the Pitfalls That Can Sink a Startup (Kauffman Foundation Series on Innovation and Entrepreneurship) about Founder Dilemmas: Equity Splits and it struck home. Equity splits and distribution are often the key issues related to power imbalances, perceived injustice and tension amongst cofounders.

In Noam’s dataset, 73% of founding teams split equity within a month of founding, a striking number given the big uncertainties early in the life of any startup. The majority of those teams set the equity in stone by failing to allow for future adjustments to equity stakes if there are major changes within the team or the startup…

Setting the early equity split in stone is one of the biggest mistakes founders can make. With their confidence in their startup and themselves, their passion for their work and their mission, and their desire not to harm the fragile dynamic within the nascent founding team, cofounders tend to plan for the best that can happen. They assume that their early, high levels of commitment will last long into the future, rather than waning as the challenges of founding begin to sap their passion for the idea and for each other. They assume that no adverse events will change the composition of the team.They also tend to take a very short-term view of the factors that should affect equity splits.

Sometimes it just doesn’t work out, and a founder will choose to leave the company or have the choice made for them. The question is how do you create a set of agreements that is fair to all of the cofounders. Often we think that standard employment and shareholder agreements cover much of the difficult situations that we can encounter with cofounders. But as cofounders it starts by really understand what you each are looking for, and then making sure your agreements cover the specifics of your situation.

10 Critical Cofounder Questions

  1. How should we divide the shares?
  2. How will decisions get made?
  3. What happens if one of us leaves the company?
  4. Can any of us be fired? By whom? For what reasons?
  5. What are our personal goals for the startup?
  6. Will this be the primary activity for each of us?
  7. What part of our plan are we unwilling to change?
  8. What contractual terms will each of us sign with the company?
  9. Will any of us be investing cash in the company? If so, how will this be treated?
  10. What will we pay ourselves? Who gets to change this in the future?

A couple of things. I think all founders stock should vest. I like it when founders purchase their initial shares with a one-time acceleration clause for a small percentage at purchase (3-5%). I like when founders’ stock reverse vests with a traditional one year cliff. The initial vesting acceleration is because things can change at 6 months and it seems fair to value the capital risk that each founder has taken at purchase. And the one year cliff because it is standard. What I’ve seen a lot is founders that don’t do the small initial accelerated vesting clause.

The other thing I like to see is an Employment Agreement with Termination clauses, in particular, an acceleration on vesting regarding “Termination by the Corporation without Cause”. I like to see a single trigger acceleration with 6-12 months of stock vesting on termination without cause (I’m not alone). The goal is to be fair and to protect each cofounder and the corporation if things don’t workout.

What tips do others have for equity splits? acceleration clauses? terms? That as cofounders we should put in our agreements.

Other Resources

 

The Startup Backoffice

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Scalabiity Inc

StartupNorth contributor Ray Luk (LinkedIn, @raylukannounced the launch of Scalability Inc. (@scalabilityinc). It’s a great service that provides backoffice services including bookkeeping, accounting, government filings, payroll, record keeping, and human resources. It’s the combination of tools and the people with the expertise to help with timing that can make a huge difference. Ray seems to have nailed a need in the marketplace with Scalability Inc.

It’s great to see startups building these unsexy tools, and sharing their experiences. It’s particularly interesting to see how many Canadian startups are playing in the unsexy backoffice space. Scalability Inc., Wave Accounting (announced $12MM from Social+Capital), TribeHR ($1MM from David Skok at Matrix Partners), Shopify ($22MM from Bessemer), Dayforce (acquired by Ceridian), it seems like Canadians like critical business apps.

What are the must have tools that you are using in your startup’s back office?

Sales & Inventory

Analytics & Business Intelligence

CRM

Human Resources

Accounting & Payroll & Expenses

Invoicing

Payments

Legals

Bookkeepers & Accountants

What are you using in the back office? Who are the consultants and providers that we’ve missed?