A friend of mine, who just finished his time after helping grow a startup very quickly, said this to me tonight:
A company has 3 sets of values: the ones they want people to think (what a corporation engraves in their lobby), what management believes is important (policies and stated benefits), and finally the values demonstrated by the people who succeed. The first is bullshit, the second is throwing money at the symptoms, and the last one is the only thing that matters.
It’s a great observation (along the lines of the Netflix culture deck) but it is also a challenge.
As founders, employees and even investors our values translate in to very real things for our employees and customers.
Which values do you live?