Love and Startups.

Another gem from FreshBooks CEO Mike McDerment – The 5 Pillars of Customer Experience.

Using Great Customer Service as a Differentiator.

Y Combinator, five weeks in.

Startups could learn a thing or two about marketing from liquor companies.

Related posts:

  1. Weekend Reading – July 5, 2008
  2. Weekend Reading – June 14, 2008
  3. Weekend Reading – May 31, 2008